Frequently Asked Questions
Everything you need to know about shopping with The Dahlia House.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can choose between a full refund to your original payment method or a store credit for exchanges.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your garments ethically sourced?
Yes, at The Dahlia House, we prioritize ethical manufacturing. We partner exclusively with factories that guarantee fair wages, safe working conditions, and sustainable production practices.
Can I track my package once it has shipped?
Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.